Finance
Payment reminders
Send polite, escalating reminders before, on, and after the due date. Auto-stop when an invoice is paid.
T-3T-0T+3
Pioneers in digital transformation
Lead the digital era
with mission-critical communication.
Novusflow is a self-serve automation platform for Southeast Asian businesses. Automate payment reminders, appointment confirmations, and broadcasts over WhatsApp and email — now with AI steps that draft and decide, and ready-made apps and forms you launch in minutes. No code, no sales call.
10-day money-back guarantee on every paid plan. Pioneered by Novusflow, privacy-aware.
payment-reminder.workflow
A platform you can trust
99.9% uptime
Workspace queues are durable and idempotent. Retries and dead-letter handling are built in.
Consent & audit ready
Opt-out fields, marketing & transactional consent flags, and audit logs for every send.
Built for Indonesia
Rupiah pricing, WhatsApp + email + Telegram channels, Asia/Jakarta time zone, Bahasa Indonesia UI.
Self-serve from day one
No demo gating, no sales call. 10-day money-back guarantee on paid plans. Export data as CSV/JSON.
Five doors, one studio
Start with the workflow your business already runs by hand.
Every playbook is a graph you can edit — not a black box. Branch on consent, paid status, or reply detection, then merge back into a clean outcome.
Operations
Appointment reminders
Confirm visits a day ahead, follow up no-shows, and reschedule with one tap from the customer.
-24h-2hRebook
Growth
Renewal & retention
Catch memberships, contracts, and licenses before they lapse — with offers tuned to lifecycle stage.
T-30T-7Win-back
Sales
Follow-up engine
Stop leads from going cold. Sequence multi-channel touches that pause the moment someone replies.
ReplyBranchHandoff
A studio, not a script runner
Messaging, automation, AI, apps, and contacts — one platform, not five tools you stitch together.
AI in every workflow
Bring your own model key — Claude, GPT, Gemini, DeepSeek and more (9 providers). Drop an AI step into any flow to classify, draft a reply, or personalize — or start from a ready-made AI template.
Graph-native studio
Drag triggers, actions, conditions, and merges onto a canvas. Branches are visible, not buried in forms.
One graph, many channels
WhatsApp, email, and Telegram today; SMS and voice when they ship — without rewriting your workflows.
Apps & forms, no code
Launch industry apps and public form web-apps from the Launchpad — built on the same engine, live on a shareable link in minutes.
Integrations that do the work
Google Sheets, Gmail, Calendar, Cal.com, payment links, inbound webhooks, and any HTTP API — wired right into the flow.
Contacts, segments & consent
A built-in contact list with audience filters, opt-out handling, audit trails, and OJK send windows — the compliance parts that take quarters to retrofit.
Delivery ops, not a black box
See failures first. Replay, suppress, inspect the reason — without opening a ticket.
API & webhooks ready
Trigger from your CRM, billing tool, or booking system. Workspace-scoped keys with role limits.
From signup to live in 10 minutes
The fastest path from "we should automate this" to running it.
Self-serve from your browser. No IT, no sales call. Pay up front, protected by a 10-day money-back guarantee — not the right fit, full refund.
- 01
Sign up in 30 seconds
Email and a 12-character password, then pick a plan (from Rp 299k + VAT). Every plan carries the 10-day money-back guarantee.
- 02
Import a playbook
Pick from payment reminders, appointment confirmations, or renewal ladders — already wired.
- 03
Send your first message
Add one contact, send a test, then turn the workflow on. Most teams ship in under ten minutes.
Channels
One workflow. Every channel your customers actually answer.
Southeast Asian buyers reply to WhatsApp first, SMS second, email third. Novusflow lets you author a graph once and route per audience — with fallback when a channel fails.
Official Cloud API or quick QR pairing, two-way replies
SMS
Coming soon — operator integration in progress
Verified domains, branded sender
Voice
Coming soon — TTS robocall in development
Pricing
Pricing that scales with you.
Starter, Growth, and Business are self-serve; Enterprise is custom and self-hosted. Every paid plan ships a 10-day money-back guarantee.
Starter
Rp 299.000
per workspace / month
- 5 active workflows
- 2,000 messages / month
- Email + WhatsApp
- Ready-made apps & forms
- Integrations + webhooks
Most popular
Growth
Rp 990.000
per workspace / month
- 25 active workflows
- 15,000 messages / month
- Telegram & social channels
- AI in workflows — 9 model providers
- Fallback routing + team roles
Business
Rp 2.990.000
per workspace / month
- Unlimited workflows
- 100,000 messages / month
- Every live channel
- AI + apps + all integrations
- Full API + webhooks
FAQ
Novusflow, in plain answers.
What Novusflow does, who it is for, and how it automates customer communication across WhatsApp, email, Telegram, and social channels — SMS and voice are on the way.
What is Novusflow?+
Novusflow is a customer-communication automation platform built for Indonesian businesses. It runs payment reminders, appointment confirmations, renewal follow-ups, broadcasts, and recovery campaigns over WhatsApp, email, and Telegram — from one visual workflow studio, with no code required. SMS and automated voice calls are on the roadmap.
Which channels does Novusflow support?+
Live today: WhatsApp (official Meta Cloud API, or quick QR pairing), email with verified domains, and Telegram. In development: SMS and automated voice calls (robocall with text-to-speech) — they'll be announced on our changelog when they ship, and we don't sell them before that.
Who is Novusflow for?+
Indonesian businesses that send a high volume of customer messages — fintech and lending, e-commerce, logistics, clinics, schools, and retail. Teams use Novusflow to automate billing reminders, delivery updates, booking confirmations, and win-back campaigns.
Can Novusflow automate payment and billing reminders on WhatsApp?+
Yes. Novusflow schedules payment reminders before and after the due date (H-3, H-1, day-H), retries automatically, branches on whether the customer has replied, and keeps a log of every send. Send hours stay inside 08.00–20.00 WIB, in line with OJK collection guidance.
Does Novusflow support automated voice calls and robocall?+
Not yet. Robocall with text-to-speech is in active development and is not sold on any current plan — today Novusflow delivers over WhatsApp, email, and Telegram. If voice is a hard requirement, talk to us first and we'll share the timeline before you pay anything.
How much does Novusflow cost?+
Starter is Rp 299.000 per month, Growth Rp 990.000, and Business Rp 2.990.000 — all self-serve. Enterprise is custom-priced and available as a self-hosted license. Prices exclude PPN 11%, and every paid plan includes a 10-day money-back guarantee.
Stop chasing customers by hand.
Ship your first workflow tonight.
Create a workspace, import a playbook, and send your first reminder — all in your browser, in under ten minutes.